1. What types of products do you offer?
We offer a wide range of products for your pets, including Bowls & Feeders, Pet Furniture, Pet Grooming items, Pet Toys, and products for Small Animals. Each category is carefully curated to ensure quality and functionality for your pets.
2. How can I contact customer support?
You can reach out to us via email at [email protected] for any inquiries or support. Our team is ready to assist you with any questions or concerns.
3. Where are you located?
Our business is located at 4770 Elm Ct, Denver, CO 80211, US. Please note that we do not have a physical store, and our operations are primarily online.
4. Do you offer international shipping?
Yes, we offer international shipping. Delivery times may vary depending on your location. Please check our shipping policy for more details.
5. What is your return policy?
We strive to provide high-quality products, but if you are not satisfied with your purchase, please contact us via email within 30 days of receiving your order. We will provide instructions on how to return your item.
6. Are your products safe for my pets?
Yes, we prioritize the safety and well-being of your pets. All our products undergo strict quality checks to ensure they meet safety standards.
7. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the shipping provider’s website.
8. Do you offer discounts or promotions?
We occasionally offer discounts and promotions. Please sign up for our newsletter or follow us on social media to stay updated on our latest offers.
9. How can I make a purchase on your website?
Simply browse through our product categories, add your desired items to the cart, and proceed to checkout. We accept various payment methods for your convenience.
10. Do you have a physical store?
No, we operate exclusively online. You can browse and purchase our products through our website at Furry Joyful.
11. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible via email. Once the order has been processed, we may not be able to make changes.
12. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately with your order details and a photo of the item. We will work to resolve the issue promptly.